Politique d’expédition

1. Delivery

area Currently, we only deliver to mainland France and do not offer a delivery service to other countries.

2. Delivery

costs For all orders of €150.00 or more: free standard delivery; for all orders under €150.00 : fixed delivery costs of €20.

3. Order

Deadline Orders placed before 6pm will be processed the same day.
Orders placed after 6pm will be processed the following day.
During public holidays, the processing of orders will be postponed to the next business day.

4. Order

Processing Time The order processing time is 1-3 business days. In case of exceptional circumstances, we will inform you promptly.

5. Delivery

time The estimated time for delivery is 3-5 working days after shipment. Actual time may vary depending on carrier, weather conditions, or other factors beyond our control.

6. Carriers used

We use the following carriers: FedEx, UPS and DHL Express.

7. Order

tracking After your order, you will receive an email with the order number, proof of payment, and carrier information. You can track your order on the "Order Tracking" page of our site by entering your email or phone number as well as the order number.

8. Statement of Liability

Damage or loss of products: In the event of damage or loss during transport, we will assist you and offer a solution.

Modification and cancellation of delivery: Once the order has been shipped, it is not possible to change the delivery address or cancel the order. Please contact us before shipping for any changes.

Shipping address and liability: Make sure you provide a correct address. We cannot be held responsible for any delays or losses due to an incorrect address.

9. Notes upon receipt Upon receipt

of the package, check that the packaging is intact. If there is any visible damage or problem, report it to the carrier immediately and refuse the delivery. Without immediate reporting, it can be difficult to find a solution later.